Returns & Exchanges

At Darussalam PK, we strive to ensure your complete satisfaction with every fashion purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 7 days of delivery.

1

Initiate Request

Contact our customer support team via WhatsApp or email with your order number and photos of the item within the 7-day return window.

2

Quality Check Verification

Ensure the apparel is unworn, unwashed, and still has all original Darussalam PK tags and packaging intact for a successful approval.

3

Pack and Ship

Once your request is approved, securely pack the items and ship them back to our designated warehouse address using a traceable courier service.

4

Refund or Exchange Processing

After we receive and inspect the returned garment, your refund will be processed to your original payment method or your exchange item will be dispatched within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing